We were called to the building by the building manager following the discovery that newly installed toilets were backing up and flooding.
Our drainage team attended immediately alongside our Drainage Manager to investigate the issue.
Given our extensive experience and knowledge of the drainage system within the building we were able to determine the location of the blockage (beneath a newly tiled floor).
In an attempt to avoid damaging the floor our team undertook several methods to tackle the issue, including: specialist CCTV works, pipe de-scaling with localised high pressure jetting with our internal jetting equipment, all in a bid to avoid breaking out the tiled floor as no spare tiles were available.
Due to the severity of the blockage no other option than to gain access to the drain was available, due to the lack of spare tiles it was critical that the minimal amount of flooring was to be taken out to avoid disruption to the staff.
Our team undertook works throughout the night to get the floor broken out, the drain cleared and new pipe work installed, all before the building occupants returned to work the following day.
With the use of our advanced drain tracing equipment we were able to do this by only lifting 1 single tile.
A great job carried out by our team at short notice.
Liver Building - Building Manager
CBRE
We had a particularly problematic issue with a blockage in a client toilet area. The area itself was a brand new, high quality space, which had incurred some issues under a raised access floor. I contacted Daniel Morgan, from Cleargound, who attended personally at short-notice, and straight away developed various options of how to deal with this issue. Dan’s team got stuck into the issue in a calm and professional manner. At first it was looking an impossible task, but after attempting various methods whilst dealing with a new important client, the problem was found and cleared, alongside replacing various components to avoid similar issues in the future.
Cleargound have provided many years invaluable service, at what is a problematic site, and I would not have any hesitation in using them in the future, or recommending them to others.
Get in touch to discuss your requirements!
At Clearground, we deliver comprehensive facilities maintenance services in Liverpool, Merseyside, and the Wirral, tailored to commercial and industrial needs. From commercial cleaning and window cleaning to drainage repairs and waste management, our expert team ensures safety, compliance, and efficiency. Serving offices, apartments, and high-level structures, we prioritise your budget and peace of mind. Discover why businesses trust us for reliable facilities management in the North West
